FAQ
What's your refund policy on the cohort?
Full refund up to 7 days before Cohort Session 1. Between 7 days and Session 1 start, 50% refund. After Session 1 starts, no refunds — but you keep all recordings, the prompt library, the cheat sheet, and your post-cohort 1:1. You also get a guaranteed seat in the next cohort if you can't make it through this one.
Will sessions be recorded?
Yes. Every cohort session is recorded and posted to the private cohort Skool sub-section within 24 hours. 1:1 sessions are recorded with your consent (default on, but you can turn it off at intake) and shared via private link for 30 days.
What if I need to reschedule a 1:1?
Reschedule freely up to 24 hours before the session via the Cal.com link in your confirmation email. Inside 24 hours, one free reschedule per pack of hours; after that, the session is treated as delivered.
Do you do private cohorts for teams?
Yes. Minimum 5 seats. Same curriculum, scheduled around your team's calendar, with one extra Q&A session included. Email hello@promptmaxxers.com.
Can my company invoice this instead of paying by card?
Yes for the AI Consulting track and for cohort enrollments of 3+ seats. NET-7, deposit required. Email hello@promptmaxxers.com to set up an invoice.
Payment plans?
The Claude Cert cohort offers a 2-payment split ($249 + $249, second charge on Session 1 day) on request. Single-hour 1:1 is pay-as-you-go. Packs are paid upfront.
What time zones do you support?
The first Claude Cert cohort runs at 6:00–7:30 PM ET — workable for US East/Central/Mountain/Pacific and reasonable for evening Europe. 1:1 bookings are available 8 AM – 8 PM ET Monday–Saturday via Cal.com. International students welcome; sessions are always recorded.
What if I don't pass the exam?
Two things. First: we don't promise outcomes — anyone who does is selling you something. Second: every cohort graduate gets a free seat in the next cohort if they don't pass on first attempt, no questions asked. Email us within 30 days of your exam date with your score report.
Is this affiliated with Anthropic?
No. PromptMaxxers is independent prep. Anthropic Academy is the canonical free study source — we layer live, interactive, production-shipper-led teaching on top. We do not use Anthropic's marks and we do not claim endorsement.